نوع مقاله : مقاله پژوهشی

نویسندگان

1 دکتری علوم اقتصادی، گروه علوم اقتصادی، دانشکده اقتصاد و مدیریت، دانشگاه ارومیه، ارومیه، ایران

2 استادیار مدیریت دولتی، گروه مدیریت دولتی، دانشکده مدیریت و علوم اجتماعی، واحد تهران شمال، دانشگاه آزاد اسلامی، تهران، ایران

چکیده

هدف اصلی تبلیغات، افزایش فروش محصولات و یا خدمات است. در این تحقیق با طراحی یک بازی ایستا با اطلاعات کامل بین بنگاه (از طریق تبلیغات) و مشتریان (از طریق تأثیر تبلیغات بر خریدشان)، تعادل و استراتژی بهینه طرفین ارائه گردید. در این بازی بنگاه 6 انتخاب و مشتریان 5 انتخاب در پیش خواهند داشت. نتایج نشان داد که استراتژی B_H B (خرید کامل با صرف هزینه زیاد و تمایل برای خرید مجدد و پیشنهاد آن به سایرین) برای مشتریان استراتژی غالب محسوب می‌گردد، در حالیکه بنگاه استراتژی غالب ندارد. تعادل نش بازی (B_H B F,) در جایی است که بنگاه با بهبود کیفیت و تبلیغات زیاد (جذب بسیار بالا) سعی در معرفی محصول جدید با کیفیت بالا نماید و مشتری نیز با خرید کامل (صرف هزینه زیاد) و تمایل به خرید مجدد و نیز پیشنهاد آن به سایرین بالاترین مطلوبیت ممکن را بدست می‌آورد. با توجه به نتایج به دست آمده پیشنهاد می‌گردد که بنگاه ضمن بهبود کیفیت محصول خود، با تبلیغات زیاد و به اندازه بتواند محصول خود را معرفی کرده تا مشتریان زیادی را جذب کرده و نیز سود (مطلوبیت) خود را حداکثر نماید و موجبات افزایش رفاه عمومی فراهم گردد.

کلیدواژه‌ها

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